Refund and Returns Policy

Overview

• Our refund and returns policy lasts 5 days. If 5  days have passed since you received, we can’t offer you a full refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• You need to return the product within 5 days from the date of delivery, for exchange.
• To complete your return, we require a receipt or proof of purchase.
• Please do not send your purchase back to the manufacturer.

Refunds

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed within 3-4 business days, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Admin@mytikachi.com and send your item to:

• Building No./Flat No.: MP 10/355
• Road/Street: RIPPON
• Locality/Sub Locality: THALAKKAL
• City/Town/Village: Kalpetta
• District: Wayanad
• State: Kerala
• PIN Code: 673577

Once we receive your mail ,we will verify and ship your exchanged item within 2 days.

Shipping returns

To return your product, you should mail your product to:

• Building No./Flat No.: MP 10/355
• Road/Street: RIPPON
• Locality/Sub Locality: THALAKKAL
• City/Town/Village: Kalpetta
• District: Wayanad
• State: Kerala
• PIN Code: 673577

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping

Once order is placed it will be shipped within 2 days.It will be delivered within 7 days.